I. PRIVACY AND DATA PROTECTION POLICY

Respecting the provisions of current legislation, CPCPOOLS (hereinafter, the “Website”) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws that incorporate this privacy policy This privacy policy is adapted to current United States and North Carolina regulations on the protection of personal data on the internet. It also adopts international best practices derived from:

  • The California Consumer Privacy Act (CCPA)
  • The Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act of 2003
  • U.S. Federal Trade Commission (FTC) guidelines
  • Regulation (EU) 2016/679 (GDPR) as a framework reference

Identity of the person responsible for the processing of personal data The person responsible for the processing of personal data collected in CPCPOOLS is: CPC Pools LLC, whose representative is CPC Pools (hereinafter, “Data Controller”).

Contact Information:

Registration of Personal Data In compliance with applicable laws, the personal data collected by CPCPOOLS through forms on its pages will be incorporated and processed in files owned by CPCPOOLS, to facilitate, expedite, and fulfill the commitments established between CPCPOOLS and the User or to maintain the relationship established in the forms, or to respond to a request or inquiry.

A record of data processing activities is maintained, detailing the categories of processing performed and applicable safeguards.

Principles applicable to the processing of personal data The User’s personal data will be processed in accordance with the following principles:

  • Legality, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

Categories of personal data The categories of data processed include:

  • Identifying data (Name, address, phone, email)
  • Location data (ZIP code, project location)
  • Communication and inquiry data
  • SMS consent preferences (if applicable)

Legal basis for the processing of personal data The legal basis for processing is the User’s express, verifiable consent. The User may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

Purposes of data processing Personal data is processed to:

  • Respond to inquiries
  • Schedule appointments
  • Fulfill service agreements
  • Conduct marketing, with prior consent
  • Improve our services and site functionality
  • Maintain legal and contractual compliance

SMS Communications and Consent By voluntarily providing a mobile number and opting in (via checkbox or written/text confirmation), the User agrees to receive SMS communications from CPC Pools LLC. These may include:

  • Project updates
  • Appointment reminders
  • Promotional offers and announcements

SMS Terms:

  • Message frequency varies
  • Standard message/data rates may apply
  • Consent is not a condition of purchase
  • Reply “STOP” to opt out, “HELP” for assistance
  • CPCPOOLS does not share numbers with third parties for their marketing

Personal data retention period Personal data will be retained only as long as necessary to fulfill its processing purposes or as required by applicable law. The User may request deletion of their data by contacting CPCPOOLS.

Recipients of personal data CPCPOOLS does not sell personal data. Data may be shared with service providers under contract and subject to confidentiality obligations, only for CPCPOOLS operational purposes.

Personal data of minors Only individuals aged 18 or older may provide consent. For individuals under 18, consent from a legal guardian is required.

Confidentiality and security of personal data CPCPOOLS applies reasonable security measures to protect personal data from unauthorized access, alteration, or disclosure. In the event of a data breach, CPCPOOLS will notify affected users in accordance with applicable law.

User Rights Users have the right to:

  • Access their personal data
  • Request rectification of inaccurate data
  • Request deletion (right to be forgotten)
  • Restrict or object to processing
  • Request data portability (where applicable)
  • Withdraw consent at any time

Requests should be sent to: Email: office.cpcpool@gmail.com
Mailing Address: 4206 Sugar Wood Lane, Denver, NC 28037

Include your full name, the nature of your request, and proof of identity.

Links to third-party websites CPCPOOLS is not responsible for the content or privacy policies of third-party websites accessed through links on our site.

Claims before supervisory authorities If you believe your rights have been violated, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

II. ACCEPTANCE AND MODIFICATIONS Use of the Website constitutes acceptance of this Privacy Policy. CPCPOOLS reserves the right to amend this policy at any time. Updates will be posted on this page. Continued use of the Website after changes are posted constitutes acceptance of those changes.

Last updated: July 14, 2025